|
All products will be packaged in plain, unmarked boxes.
All Customer information is private and never given out to anyone.
All orders will be shipped within 1-3 business days after being placed.
All credit card transactions take place on a secured server.
Call or email for a post office rate (780) 452-9868
store@tthydroponic.com
|
| PAYMENTS |
- We accept the following payment types:
- Paypal, Visa, Mastercard, Western Union, Money Orders.
|
| WARRANTY |
- All products are backed by a manufacturers warranty.
- The warranty length varies depending on product, usually 3 months to 3 years by the Manufactures.
|
| IMPORT & DUTY FEES |
- All Duties and import fees are the sole responsibility of the customer.
- We are unable to know the duties and fees for every country we ship to.
- We suggest you contact your local Officials to inquire about the costs of Duties and to be applied to your order upon entry into your country.
|
| RETURNS |
- to return a product to us, you must phone or email to request a return #.
All packages shipped to us without a return number will be refused.
- All returned merchandise must be in original condition and packaging.
- The customer must pay the return shipping charge.
COD returns will be refused
- We will not be responsible for lost or damaged returns.
- If we are replacing defective products within our warranty time we will pay to ship the replacement product standard service once the defective product has been tested.
|
| QUESTIONS & CONCERNS |
- Please feel free to contact us prior to ordering if you have any questions about our products or services at
Canada (780) 452-9868
- email: store@tthydroponic.com
|
