All products will be packaged in plain, unmarked boxes. All Customer information is private and never given out to anyone. All orders will be shipped within 1-3 business days after being placed. All credit card transactions take place on a secured server. Call or email for a post office rate (780) 452-9868 store@tthydroponic.com |
PAYMENTS | - We accept the following payment types:
- Paypal, Visa, Mastercard, Western Union, Money Orders.
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WARRANTY | - All products are backed by a manufacturers warranty.
- The warranty length varies depending on product, usually 3 months to 3 years by the Manufactures.
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IMPORT & DUTY FEES | - All Duties and import fees are the sole responsibility of the customer.
- We are unable to know the duties and fees for every country we ship to.
- We suggest you contact your local Officials to inquire about the costs of Duties and to be applied to your order upon entry into your country.
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RETURNS | - to return a product to us, you must phone or email to request a return #.
All packages shipped to us without a return number will be refused. - All returned merchandise must be in original condition and packaging.
- The customer must pay the return shipping charge.
COD returns will be refused - We will not be responsible for lost or damaged returns.
- If we are replacing defective products within our warranty time we will pay to ship the replacement product standard service once the defective product has been tested.
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QUESTIONS & CONCERNS | - Please feel free to contact us prior to ordering if you have any questions about our products or services at
Canada (780) 452-9868 - email: store@tthydroponic.com
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